Loved this nice budget hotel, would be happy to recommend. It was in a central location, close to the old market area. - I was given a great-sized and recently renovated room with comfy beds and rose petals. - the staff were the best and flexible too. - Problems were solved immediately.

Clean room with laptop provided for guest. Staff are extremely polite and facitative thoughout our stay.

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Loved extremely helpful staff and big size hotel.

My room was well presented with Terrace, balcony, as example, and the check-out was late. The public parking was nearby, very good service. The place had a quiet atmosphere.

The hotel is big and perfectly clean. the breakfast spread was complimentary and varied with a good selection of options. - the location was perfect, with easy access to Ngoc Son Temple.

Great postion, rooms very clean and comfortable. Staff exceptionaly pleasant and very helpful. Our tours where organised through the hotel and these where fantastic. Buffet breakfast and staff excellent. Loved my specially prepared omelette! They get a 10 out of 10 from us. Thanks from Karen and Terry

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Great service, friendly staff! Very good location as well. Will definitely stay here again next time back to Hanoi. I would like to say thank you very much for all your help when we left the bag. Highly recommend Meracus hotel.

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The place was exceptionally clean. the breakfast was delicious and varied - they make a good choice of meals. - There were comfy beds and amenities like an electric kettle, mini-fridge-bar, and climate control in the room. - the location was perfect for walking around a majestic church. - There were a night market and an old market around the hotel.

It has been great experience stayed with meracus hotel.its 3 star hotel with 5 star service.Staff was speaking good English. Deluxe room is big for family with 1 child. Breakfast very nice. Hotel location in old quarter and walking distance to dong xuan market, essence cafe, and lake.

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I've never stayed anywhere where the staff were so attentive without being intrusive and automatically went the extra mile (inlcuding 5 star hotels). The rooms were exceptionally equipped, adequately sized with modern decor, free wifi and latop in room, free bottles of water replenished every day, luxury bathroom and soft towels and bed. When I unfortunately had to attend the hospital whilst in Hanoi the hotel provided a taxi and interpreter from the hotel without being asked or expecting anything in return - amazing service! A great team of employees who make you feel like a visiting friend rather than hotel customer.

The room we stayed in had an internal window to allow natural daylight in which was carefully covered by a blind to ensure privacy. The room never felt dark so not really a negative but an unusual quirk to the room.

The suite we stayed in had a balcony and a terrace that overlooked a beautiful lake.

Lovely base for exploring Hanoi. The hotel is little and delightful and has very welcoming staff. Marvellous and fantastic location just off good coffee shops and eateries of all types as well as great restaurants and shops around; early check-in

The staff were very friendly and helpful. We had a triple room for three adults. The toiletries were renewed every day. They were always willing to phone for a taxi and they let us print our boarding passes off. There were lovely touches when we got there with a welcoming ginger tea and rose petals in the basin and on the beds. The breakfast was good.

The rooms are huge and functional, the beds are exceptionally comfortable. the breakfast was delicious and perfect, we loved a lot of meals. Can be described as a fantastic experience, recommend.

The staff were genuinely friendly and helpful. We were allowed to check in over 4 hours early - this was greatly appreciated as we were tired from a long flight.

The room was a little small for a deluxe room but it was very comfortable.

Staff were very helpful and concerned when I needed a doctor. Our room faced the busy Shoe Street but was quiet at night. The bed was huge and very comfortable-not too hard like some in Asia. There was a lot of choice at breakfast which varied each day ( we stayed 4 days). One charming waitress told us the story of the founding of Hanoi. Tour & taxi bookings were prompt & efficient. We can recommend Meracus.